Building a Fraud Program

Fraud risk touches every role at the credit union, from frontline conversations to back-office operations. This practical webinar walks through how strong fraud programs are built and sustained, so you can spot warning signs earlier, respond consistently, and help protect members and the organization.

Real-world examples and quick wins you can apply to strengthen an existing program

How to structure a fraud program: governance, roles, reporting, and accountability

Fraud risk assessment basics: identifying threats, assessing impact/likelihood, and prioritizing controls

Common fraud types affecting credit unions

Monitoring and detection: red flags, trends, and what effective alert/triage looks like

Internal controls that reduce loss plus documentation, escalation, and when to involve key teams