Compliance Essentials: Account Admin Intermediate

Join us for the second webinar in our three-part Account Administration series designed to help credit union staff navigate the complex rules that govern member accounts. Building on the foundation established in the beginner session, this intermediate-level program continues the discussion of key regulatory requirements, operational considerations, and risk areas that arise in the administration of credit union accounts. Whether you work in operations, compliance, or member service, this session will help you better understand how to handle some of the more complicated situations that can arise with member relationships and account management.

During this session, we will explore topics including:

*Member Expulsion – When and how a credit union may terminate a member’s membership

*Denial of Services – Options available when a credit union needs to restrict services to a member

*Share Insurance – Understanding NCUA share insurance coverage and common questions

*Power of Attorney – Authority, risks, and operational considerations when dealing with POAs

*Elder Financial Abuse – Recognizing warning signs and understanding reporting and response obligations

*Safe Deposit Boxes – Operational and legal issues surrounding safe deposit box services

This session is part of the Compliance Essentials Account Administration series, which breaks down complex account administration topics into manageable learning segments to help staff build knowledge throughout the year.