Say it With Backbone. . . Not Bite

RELEASE DATE: DECEMBER 1, 2025
ANTICIPATED DURATION: 60 MINUTES

Assertive communication is the hallmark of a true professional.  In this powerful, skill-building program you will learn to communicate assertively in a variety of challenging situations. Assertive communication is a choice, one every professional can master.  In this interactive session, you will learn:

• What assertiveness is and what it is not
• How to avoid the perils and pitfalls of passive-aggressiveness
• Clever tactics to deal with the passive-aggressiveness of others
• New strategies for handling difficult conversations and conflict
• How to assertively say “no” – and not feel guilty
• Surprising words to avoid and powerful words to choose instead
• Proven language patterns to deal with requests for your time
• How to use assertive communication to maintain control of your day and productivity
• The best-kept secrets superstars use to communicate assertively to leadership
• How to build inner victory for outer communication success

Powerful, assertive communication skills yield better relationships, better productivity, decreased tension, and better team involvement.  No one wins when issues are ignored or tensions stockpiled.  Gain the must-have tools, and the words that matter, to communicate with confidence in today’s challenging workplace.

SUBJECT MATTER EXPERT:

As an internationally recognized communication and leadership expert, speaker, author, and executive advisor, Pamela Jett works with professionals to better understand that choosing to be “Relentlessly Positive” even in difficult situations isn’t naïve… it’s leadership. Pamela takes people beyond basic theory and strategy to an unparalleled level of application.  With a wide-ranging clientele, Pamelas has a proven track record of helping audiences gain tools they can use immediately. With a focus on practical tools delivered in a motivating and entertaining way, she is a trusted advisor to brands around the globe.
Pamela Jett’s unique programs are power-packed with practical application, real life techniques and a dash of neuroscience. Her unique combination of humor, intellect and evidence-based tools is sure to leave you inspired and ready to make positive changes for increased leadership and communication success.

Delivery Method: This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter. 
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