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24aug11:00 am12:00 pmAll Staff BSA Compliance
Regulators expect that BSA training be provided to personnel whose duties require knowledge of, or involve any aspect of, BSA/AML compliance. At a foundational level,
Regulators expect that BSA training be provided to personnel whose duties require knowledge of, or involve any aspect of, BSA/AML compliance. At a foundational level, this includes all credit union employees—particularly in recognizing and reporting suspicious activity.
This entry-level course provides a clear and practical introduction to BSA requirements and covers the following topics:
Designed for all staff, this course establishes a baseline understanding of BSA/AML responsibilities and serves as the foundation for more role-specific training within your institution.
This course is one of three designed to be taken together to meet regulatory expectations that BSA training be tailored to each employee’s specific job responsibilities.
August 24, 2026 11:00 am – 12:00 pm(GMT-06:00)
24aug11:00 am12:00 pmACH Basics: Network Overview
This webinar provides a brief history of the ACH Network, common terms and definitions, introduces the five key participants in an ACH transaction, and how
This webinar provides a brief history of the ACH Network, common terms and definitions, introduces the five key participants in an ACH transaction, and how the information and funds flow through the Network. Participants will walk away with a comprehensive understanding of how the ACH systems works.
August 24, 2026 11:00 am – 12:00 pm(GMT-06:00)
31aug9:00 amMembership and Account Ownership
RELEASE DATE: AUGUST 31, 2026ESTIMATED DURATION: 75 MINUTES What does it really

What does it really mean to be a member of a credit union, not just a customer? This session will explore the unique legal and operational framework that sets credit union membership apart from traditional banking relationships.
We’ll begin by examining the rights and privileges of credit union members, including their ownership interest and governance role. From there, we’ll walk through how to properly establish membership eligibility before opening an account, including common field of membership considerations and documentation practices.
The session will also take a practical look at account ownership structures. We’ll cover how joint accounts function, the rights of joint owners, and the limitations and considerations when working with non-member joint account holders. In addition, we’ll address how to establish membership for non-natural persons such as businesses, trusts, and organizations.
Finally, we’ll review key compliance requirements tied to account opening and maintenance, including Customer Identification Program (CIP) obligations, as well as best practices and regulatory considerations when terminating memberships.
Whether you’re new to account administration or looking to sharpen your expertise, this session will provide a clear and practical understanding of membership and account ownership in today’s credit union environment.
Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.
LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.
August 31, 2026 9:00 am(GMT-06:00)
09sep11:00 am12:30 pmMeeting with Utah Department of Financial Institutions
Join other state-chartered credit unions at the Association’s offices for a meeting with the Utah Department of Financial Institutions. If you
Join other state-chartered credit unions at the Association’s offices for a meeting with the Utah Department of Financial Institutions.
If you would like to attend the meeting, please email Lisa Quaranta at LisaQ@utahscreditunions.org
September 9, 2026 11:00 am – 12:30 pm(GMT-06:00)
Association Office
455 E 500 S, Suite 400
10sep12:00 pm2:00 pm@Lunch Networking: HR & Org Development
Join fellow credit union HR and Org Development staff for a networking lunch designed to spark meaningful conversation and peer connection. Lunch will be provided, and the discussion
Join fellow credit union HR and Org Development staff for a networking lunch designed to spark meaningful conversation and peer connection. Lunch will be provided, and the discussion topics will be guided by attendees, giving participants the opportunity to share challenges, exchange ideas, and learn from one another’s experiences.
Please RSVP to Antonia Scott at as@utahscreditunions.org if you’d like to attend.
Lunch will be provided at the Association’s offices in Salt Lake City.
September 10, 2026 12:00 pm – 2:00 pm(GMT-06:00)
Association Office
455 E 500 S, Suite 400
14sep11:00 am12:00 pmFaster Payments Risk
As faster payment technologies emerge, it’s up to you to keep up and still look for and detect fraud. This webinar will focus on the
As faster payment technologies emerge, it’s up to you to keep up and still look for and detect fraud. This webinar will focus on the risks of faster payments and some of the tools available to protect your financial institution.
September 14, 2026 11:00 am – 12:00 pm(GMT-06:00)

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March 11, 2026