
ACH Name/Number Mis-Match
Question: I have a question for you about misdirected ACH payments. Our member’s (member #1) employer sent his paycheck to a wrong account because they

Question: I have a question for you about misdirected ACH payments. Our member’s (member #1) employer sent his paycheck to a wrong account because they

Question: I have a question regarding holding funds on a suspected fraudulent ACH item. We disclose that electronic direct deposits will be available on the

Question: I have a very specific Regulation E question that I believe I have the answer for, but others at the credit union have a

Question: If a loan account is charged off and closed, are we required to send an Adverse Action Notice to the borrower? Answer: You would

Question: I attended the league’s “Bank Secrecy Act (BSA) for BSA Staff” Compliance Essentials training on August 21st. You spoke about when to check Item

Question: Our NCUA examiner is stating that in an indirect loan transaction, the credit union is responsible for providing the Risk Based Pricing Notice (RBPN).

Question: A member wants to build a new home while continuing to live in—and eventually sell—their current residence. When we underwrite construction loans, we always

Question: We are a Federal Credit Union. We offer an overdraft line of credit tied to members’ checking accounts, with an 18% interest rate. Members

Question: A member reported that their debit card and the PIN were stolen together. They admitted the PIN was either written on the card or