RELEASE DATE: JUNE 1, 2026
ESTIMATED DURATION: 75 MINUTES

The payments industry continues to evolve with changes in speed and technology. Those changes come with risk and new regulatory compliance demands. This webinar is a high-level overview of the changing regulations impacting the payments industry this year.

Topics discussed include:

• 2026 Nacha Rules Updates
• ECCHO Rule 9 Change
• U.S. Treasury Check Update
• Federal Reserve Bank Check Update

Please check back in the coming days for more details.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program no more than 4 weeks prior to an updated version being released. Expired programs will still appear in your My Account details area with EXPIRED and the year of the release in the title field. However, you will not be able to view the training or access the handouts.

RELEASE DATE: JUNE 1, 2026
ESTIMATED DURATION: 75 MINUTES

Credit unions are different by design. Built on cooperation and community service, credit unions exist to empower members through ethical, accessible financial services—guided by democratic governance and a mission-centered purpose. While the industry continues to evolve, the history and philosophy behind credit unions remain essential to understanding why we exist and what makes our model distinct.

In this recorded session, participants will examine the historical roots of the credit union movement and the philosophy that continues to shape our model today. Through an educational and mission-driven lens, this session connects credit union history to today’s real-world responsibility: staying grounded in our cooperative identity while delivering meaningful impact for members and communities.

Key topics include:

• The history and evolution of credit unions
• Member ownership and democratic governance (“one member, one vote”)
• The cooperative principles and “people helping people” philosophy
• Why credit unions matter—then and now

LEARNING METHOD: This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter.

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JUNE 8, 2026
ESTIMATED DURATION: 75 MINUTES

Credit unions holding account for members located in Utah must comply with the state’s Unclaimed Property Law, which establishes detailed requirements for identifying dormant accounts, notifying members, and transferring unclaimed property to the state. At the same time, regulators expect financial institutions to actively monitor dormant accounts to protect members from fraud, identity theft, and unauthorized activity. Understanding both the legal requirements and supervisory expectations is essential for credit unions managing inactive member relationships.

Join us for this practical webinar where we will walk through the lifecycle of dormant accounts under Utah law

During this session we will cover:

• Overview of Utah’s Unclaimed Property Law and how it applies to financial institutions
• When deposit accounts become dormant or abandoned, including the inactivity periods that apply to deposit accounts
• Types of property subject to escheat, including deposit accounts, outstanding checks, and safe deposit box contents
• Owner activity that prevents escheat, such as transactions or other indications of member interest in the account
• Due diligence notice requirements, including the timing and content of notices sent before property is reported to the state
• Reporting and remittance procedures for unclaimed property to the state
• Regulatory expectations for monitoring and protecting dormant accounts, including fraud prevention and account oversight
• Common compliance pitfalls and best practices for managing dormant and abandoned property

This session is ideal for staff working in deposit operations, accounting, compliance, and back-office functions who are responsible for monitoring inactive accounts and ensuring their credit union complies with Utah’s unclaimed property requirements while protecting member funds.

SUBJECT MATTER EXPERT

Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career. 

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JUNE 15, 2026
ESTIMATED DURATION: 75 MINUTES

Handling Federal payments can be challenging. This webinar will focus on enrollments, ACH payment processing, Death Notification Entries (DNE), and reclamations.

 

ABOUT THE SUBJECT MATTER EXPERT

Prior to joining Wespay, Carmen Murphy, VP, Education and Events, spent 24 years in the financial industry with experience at both banks and credit unions, in jobs ranging from front-line to back-office operations and culminating with over 8 years managing payment operations teams including deposit operations, cash management, project implementation, and credit cards. Carmen volunteered with Wespay on the Member Advisory Council for seven years and served as the council Chair during that time.

Carmen holds a Bachelor of Arts degree in Organizational Management from Whitworth University, a Master of Arts degree in Organizational Leadership from Gonzaga University, and the designations of Accredited ACH Professional (AAP) and Accredited Payments Risk Professional (APRP).

As a Direct Member of Nacha, Wespay is a specially recognized and licensed provider of ACH education, publications, and support. Wespay is directly engaged in the Nacha rulemaking process, the Accredited ACH Professional (AAP) Program and the Accredited Payments Risk Professional (APRP) Program. Additionally, Wespay is partnered with ECCHO, as a designated Educational Partner for the National Check Professional (NCP) accreditation program.

LEARNING METHOD This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter. 
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program no more than 4 weeks prior to an updated version being released. Expired programs will still appear in your My Account details area with EXPIRED and the year of the release in the title field. However, you will not be able to view the training or access the handouts.

RELEASE DATE: JUNE 22, 2026
ESTIMATED DURATION: 75 MINUTES

Fraud is no longer static. Synthetic identity schemes, account takeovers, faster payments abuse, and AI-driven scams are reshaping risk exposure. This session explores emerging fraud trends, how they intersect with member experience, and how credit unions can deploy layered controls, analytics, and staff training to stay ahead of evolving threats.

This session will cover:

• Identify emerging fraud schemes including synthetic identity and account takeover
• Assess the impact of faster payments and AI-driven scams on fraud exposure
• Deploy layered controls across onboarding, transactions, and servicing
• Integrate fraud analytics into daily operations
• Balance fraud prevention with member experience and growth goals

ABOUT THE PRESENTER

Attorney, author, consultant and nationally recognized trainer, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC. Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. In addition to his legal expertise, Mr. Reed is a Certified Fraud Examiner and Chairman of a Supervisory Committee. A former trial attorney and Vice President and General Counsel of Apple Federal Credit Union, Mr. Reed is particularly noted in the areas of credit union operations, governance, security, bankruptcy and collections. He has been selected to train federal and state field examination staff on numerous issues including BSA, Field of Membership, ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management, Cybersecurity and Bankruptcy.

LEARNING METHOD This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter.

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JUNE 22, 2026
ESTIMATED DURATION: 75 MINUTES

This fast moving program on preventing losses will focus on the information identity thieves obtain before they call your financial institution and the information they want to get from you. You will learn how criminals target your institution when trying to obtain information or financial rewards. Understand how to question a person so you can determine if they are a customer or a thief. Don’t let the criminals socially engineer you or your staff into giving them financial information or access to another person’s account.

Objectives:

• Understanding how a social engineer can attack your financial institution
• Knowing the steps, a social engineer takes to make you like them
• Reviewing how a social engineering attack is designed and delivered
• The reason you don’t want employee entrance marked on your entry door

SUBJECT MATTER EXPERT:

Barry Thompson is a nationally recognized subject matter expert, consultant, and former banker, with over 40 years of service to the financial institution industry. Barry’s financial services career spanned 22 years before he “retired” to establish Thompson Consulting Group, LLC, his consulting firm that assists financial institutions in competing more effectively by providing services specifically targeted to risk management and security. During his career, he served as executive vice president, senior vice president, treasurer, compliance officer, and security officer. In these positions, he has worked in or managed operations, accounting, investments, mortgage processing, and special assignments and has worked with architects and contractors in remodeling and designing institution facilities. Barry has investigated embezzlement cases, identity fraud cases, check kites, and almost all possible criminal incidents against financial institutions. As a security officer, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.

Thompson Consulting Group, LLC provides consultative training services for financial institutions that are looking for experts with actual industry experience. With our firm, you learn to handle real-world issues using methods based on practical solutions for the community institution — unlike security firms or computer penetration companies, which only know our industry from the outside. We provide training, risk management advisory services, banking expos, community programs, and physical risk assessments.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JUNE 29, 2026
ESTIMATED DURATION: 75 MINUTES

Serving cannabis-related businesses presents both opportunity and heightened compliance risk. This session reviews federal and state legal tensions, BSA expectations, due diligence requirements, and ongoing monitoring obligations. Participants will better understand the risk assessment process and operational considerations necessary to support marijuana businesses while managing regulatory scrutiny.  Understand how a potential federal reclassification of marijuana could impact BSA reporting expectations, risk assessments, enforcement posture, and long-term strategic decisions.

This session will cover:

• Understand federal and state legal tensions impacting cannabis banking
• Conduct enhanced due diligence and ongoing monitoring requirements
• Apply BSA risk assessment considerations specific to marijuana businesses
• Evaluate operational and reputational risk implications
• Design policies and controls that align with board risk appetite

ABOUT THE PRESENTER

Attorney, author, consultant and nationally recognized trainer, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC. Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. In addition to his legal expertise, Mr. Reed is a Certified Fraud Examiner and Chairman of a Supervisory Committee. A former trial attorney and Vice President and General Counsel of Apple Federal Credit Union, Mr. Reed is particularly noted in the areas of credit union operations, governance, security, bankruptcy and collections. He has been selected to train federal and state field examination staff on numerous issues including BSA, Field of Membership, ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management, Cybersecurity and Bankruptcy.

LEARNING METHOD This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter.

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JULY 13, 2026
ESTIMATED DURATION: 75 MINUTES

 

In today’s digital environment, a single advertisement or social media post can trigger complex regulatory requirements and create significant reputational or compliance risk. Credit union staff must understand how to promote products and services effectively while ensuring adherence to applicable advertising rules. This session reviews key advertising regulations, including required disclosures, triggering terms, and “one-click” requirements for digital content. It also addresses security and privacy risks associated with social media use, particularly in protecting member and institutional information. Common errors in social media advertising will be highlighted, along with practical strategies to reduce risk. Participants will leave with actionable guidance to help ensure their marketing efforts are both compliant and secure.

Attendees will learn:

• Advertising Regulations Overview
• One-Click Rules
• Security and Privacy
• Common Errors in Social Media Advertising

ABOUT THE SUBJECT MATTER EXPERT

Kristen Tatlock is a dynamic, nationally recognized speaker and trusted compliance consultant with more than 36 years of hands-on experience in the credit union world. Known for her deep expertise, Kristen helps credit unions navigate the complex landscape of regulatory compliance—from advertising rules and social media policies to Regulation E, Regulation Z, the Bank Secrecy Act, Fair Lending, and just about every other compliance challenge out there.

She’s a prolific writer and editor, having authored countless articles, white papers, and compliance manuals, and she’s the creative force behind many widely used training programs. Kristen holds national certifications in Compliance and the Bank Secrecy Act and is a sought-after trainer at both national and state-level events, where she shares her knowledge with clarity, energy, and real-world insight.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: JULY 20, 2026
ESTIMATED DURATION: 60 MINUTES

This session will walk you through the differences between private‑sector and federal government reclamations within the ACH Network, including the rules, timelines, and responsibilities involved. We’ll also explain the purpose and handling of Death Notification Entries (DNEs) and how they are used in this process. Participants will gain practical insights to strengthen compliance and reduce operational risk.

ABOUT THE SUBJECT MATTER EXPERT

Jeff Duffy, Assistant Vice President, Education and Events, is responsible for producing and delivering payments education and training to Wespay members through workshops and webinars. With a passion for payments, he aims to build and share knowledge with members in effective and meaningful ways. He also supports members who reach out via our Payments Hotline, providing guidance while helping payments professionals on their journeys.

Prior to joining Wespay, Jeff spent over 12 years in various roles, including Branch Relationship Specialist, Contact Center Senior Representative, and Payments Department Team Lead. His most recent position was Payments Department Supervisor.

Jeff holds a Bachelor of Arts degree in Political Science from the University of Washington. He is an Accredited ACH Professional (AAP) and Accredited Payments Risk Professional (APRP). In addition, he was selected into Wespay’s Emerging Leaders in Payments Program in 2022 – 2023 where he worked closely with our leadership team to gain valuable career-developing skills.

As a Direct Member of Nacha, Wespay is a specially recognized and licensed provider of ACH education, publications, and support. Wespay is directly engaged in the Nacha rulemaking process, the Accredited ACH Professional (AAP) Program and the Accredited Payments Risk Professional (APRP) Program. Additionally, Wespay is partnered with ECCHO, as a designated Educational Partner for the National Check Professional (NCP) accreditation program.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program no more than 4 weeks prior to an updated version being released. Expired programs will still appear in your My Account details area with EXPIRED and the year of the release in the title field. However, you will not be able to view the training or access the handouts.

RELEASE DATE: JULY 27, 2026
ESTIMATED DURATION: 75 MINUTES

Staying current in today’s evolving BSA/AML environment is essential for effective compliance. As noted in the FFIEC BSA/AML Examination Manual, “The BSA compliance officer and BSA compliance staff should receive periodic training that is relevant and appropriate to remain informed of changes to regulatory requirements and changes to the bank’s risk profile.” This training is specifically designed to meet that expectation.

This course provides BSA professionals with timely updates and practical insights into key regulatory and compliance developments. Participants will review the latest changes impacting BSA programs, including the current status of the Corporate Transparency Act and recent updates to beneficial ownership certification requirements. The session will also examine recent enforcement actions revisit core BSA reporting obligations with a focused refresher on Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), including practical considerations for accurate and effective filing.

Designed for BSA officers and compliance staff, this session will help ensure your program remains current, effective, and aligned with regulatory expectations.

SUBJECT MATTER EXPERT

Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: AUGUST 3, 2026
ESTIMATED DURATION: 75 MINUTES

Frontline staff play a critical role in a credit union’s Bank Secrecy Act (BSA) compliance program. This course focuses on key BSA-related responsibilities and issues commonly encountered by branch personnel, including:

• Currency Transaction Reports (CTRs)
• Monetary Instrument Logs (MILs)
• Wire transfer recordkeeping requirements
• Office of Foreign Assets Control (OFAC) requirements
• Identifying suspicious activity in frontline transactions

This course is one of three designed to be taken together to meet regulatory expectations that BSA training be tailored to each employee’s specific job responsibilities.

Other courses in this series include:

• All Staff Bank Secrecy Act Compliance (for all employees)
• Bank Secrecy Act Compliance for Loan and Deposit Accounts (for employees responsible for opening deposit accounts or loans)

Together, these courses provide a comprehensive, role-based approach to BSA training and help ensure your institution remains aligned with regulatory expectations.

SUBJECT MATTER EXPERT

Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.