At the heart of every credit union is a relationship of special trust—a fiduciary bond where members rely on the discretion and expertise of employees and volunteers. This session explores the critical intersection of legal mandates and ethical standards, providing a comprehensive overview of the duties of Care, Loyalty, and Obedience. Attendees will learn how to balance the interests of individual members with the welfare of the membership as a whole, specifically addressing how to navigate complex scenarios where clear regulations may not exist. Gain the tools needed to uphold your overriding duty: guarding the assets and confidence of the members you serve.
Attendees will learn:
Potential liability for failure to meet fiduciary obligations
Defining fiduciary duty
Fiduciary responsibilities of staff, management, and volunteers