Don’t count the CFPB out of the game just yet. Enforcement priorities continue to shape collections practices across the industry. This session examines recent regulatory developments, supervisory trends, and enforcement actions impacting credit unions.
Attendees will learn how evolving expectations influence policies, vendor oversight, communications, and documentation practices in today’s collections environment.
This session will cover:
Align collections strategy with evolving regulatory expectations
Review recent enforcement actions shaping collections practices
Understand supervisory expectations impacting policies and procedures
Strengthen vendor oversight and third-party collections controls
Improve documentation and consumer communication standards
