Stop Payments

RELEASE DATE: OCTOBER 7, 2024
ESTIMATED DURATION: 60 MINUTES

Stop that check! (or ACH or debit card transaction) What is the credit union’s responsibility for addressing requests to place a stop payment? Who has the authority to place a stop payment? Does it make a difference if it is a cashier’s or teller’s check?  What is the credit union’s liability if it fails to honor a properly placed stop? These are just some of the issues we tackle in this webinar, along with the timing requirements, return reasons and many other aspects related to stopping payment on thesder items.

This webinar is intended for anyone who deals with stop payment requests : tellers, member serve representatives, branch managers; call center representatives, back-office employees, audit and compliance.

MEET THE PRESENTER

Mary-Lou Heighs founded Compliance Plus, Inc. to help credit unions with the always changing world of compliance.  She joined the credit union movement in 1989 and has worked as a loan officer, marketer, collector as well as almost every position within credit unions.  After working in credit unions, she transitioned to the Research and Information department for the California Credit Union League where she provided compliance assistance to all California and Nevada Credit unions.  As President of Compliance Plus, Inc. Mary-Lou now provides compliance training all over the country for various Leagues and credit unions nationwide.