RELEASE DATE: JULY 20, 2026
ESTIMATED DURATION: 60 MINUTES

This session will walk you through the differences between private‑sector and federal government reclamations within the ACH Network, including the rules, timelines, and responsibilities involved. We’ll also explain the purpose and handling of Death Notification Entries (DNEs) and how they are used in this process. Participants will gain practical insights to strengthen compliance and reduce operational risk.

ABOUT THE SUBJECT MATTER EXPERT

Jeff Duffy, Assistant Vice President, Education and Events, is responsible for producing and delivering payments education and training to Wespay members through workshops and webinars. With a passion for payments, he aims to build and share knowledge with members in effective and meaningful ways. He also supports members who reach out via our Payments Hotline, providing guidance while helping payments professionals on their journeys.

Prior to joining Wespay, Jeff spent over 12 years in various roles, including Branch Relationship Specialist, Contact Center Senior Representative, and Payments Department Team Lead. His most recent position was Payments Department Supervisor.

Jeff holds a Bachelor of Arts degree in Political Science from the University of Washington. He is an Accredited ACH Professional (AAP) and Accredited Payments Risk Professional (APRP). In addition, he was selected into Wespay’s Emerging Leaders in Payments Program in 2022 – 2023 where he worked closely with our leadership team to gain valuable career-developing skills.

As a Direct Member of Nacha, Wespay is a specially recognized and licensed provider of ACH education, publications, and support. Wespay is directly engaged in the Nacha rulemaking process, the Accredited ACH Professional (AAP) Program and the Accredited Payments Risk Professional (APRP) Program. Additionally, Wespay is partnered with ECCHO, as a designated Educational Partner for the National Check Professional (NCP) accreditation program.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program no more than 4 weeks prior to an updated version being released. Expired programs will still appear in your My Account details area with EXPIRED and the year of the release in the title field. However, you will not be able to view the training or access the handouts.

RELEASE DATE: JULY 27, 2026
ESTIMATED DURATION: 75 MINUTES

Staying current in today’s evolving BSA/AML environment is essential for effective compliance. As noted in the FFIEC BSA/AML Examination Manual, “The BSA compliance officer and BSA compliance staff should receive periodic training that is relevant and appropriate to remain informed of changes to regulatory requirements and changes to the bank’s risk profile.” This training is specifically designed to meet that expectation.

This course provides BSA professionals with timely updates and practical insights into key regulatory and compliance developments. Participants will review the latest changes impacting BSA programs, including the current status of the Corporate Transparency Act and recent updates to beneficial ownership certification requirements. The session will also examine recent enforcement actions revisit core BSA reporting obligations with a focused refresher on Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), including practical considerations for accurate and effective filing.

Designed for BSA officers and compliance staff, this session will help ensure your program remains current, effective, and aligned with regulatory expectations.

SUBJECT MATTER EXPERT

Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: AUGUST 3, 2026
ESTIMATED DURATION: 75 MINUTES

Frontline staff play a critical role in a credit union’s Bank Secrecy Act (BSA) compliance program. This course focuses on key BSA-related responsibilities and issues commonly encountered by branch personnel, including:

• Currency Transaction Reports (CTRs)
• Monetary Instrument Logs (MILs)
• Wire transfer recordkeeping requirements
• Office of Foreign Assets Control (OFAC) requirements
• Identifying suspicious activity in frontline transactions

This course is one of three designed to be taken together to meet regulatory expectations that BSA training be tailored to each employee’s specific job responsibilities.

Other courses in this series include:

• All Staff Bank Secrecy Act Compliance (for all employees)
• Bank Secrecy Act Compliance for Loan and Deposit Accounts (for employees responsible for opening deposit accounts or loans)

Together, these courses provide a comprehensive, role-based approach to BSA training and help ensure your institution remains aligned with regulatory expectations.

SUBJECT MATTER EXPERT

Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.