RELEASE DATE: MAY 4, 2026
ESTIMATED DURATION: 75 MINUTES

We’ve heard the stories, or experienced firsthand ourselves – yes – distracting or unruly directors. They come in many forms and in some familiar stereotypes. Find out how you can manage unruly director behavior and keep your board on track to provide peak strategic value. This task belongs to every member of the board, not just to the board chair. Starting with good governance practices you can arm yourself with tools for:

• Having difficult conversations;
• Holding directors accountable;
• Creating an innovative and dynamic board culture;
• Maximizing teamwork and rapport;
• Preventing distractions and rambling board meetings;
• And much more…

ABOUT THE PRESENTER

Kevin Smith is Consultant and Publisher with TEAM Resources. He brings extensive experience in training, designing and implementing professional development resources to nourish the growth of leaders within the credit union industry. Kevin facilitates strategic planning processes, teaches Strategic Governance to Boards of Directors, and oversees the TEAM Resources board self-evaluation programs with credit unions nationwide. Kevin is co-author of A Credit Union Guide to Strategic Governance. This essential book helps Governance teams become as effective as possible.

Previously, Kevin spent 10 years at the Credit Union National Association (CUNA), in the Center for Professional Development as Director of Volunteer Education. During his tenure at CUNA, he created and brought several new programs to the credit union movement. One of these is the CUNA Volunteer Certification Program. He also created the CUNA Training On Demand series of downloadable training courses, and the CUNA Pressing Economic Issues series featuring the CUNA economists. Before joining CUNA, Kevin spent several years teaching at the University of Wisconsin-Whitewater.

LEARNING METHOD This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter. 

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program no more than 4 weeks prior to an updated version being released. Expired programs will still appear in your My Account details area with EXPIRED and the year of the release in the title field. However, you will not be able to view the training or access the handouts.

RELEASE DATE: JUNE 1, 2026
ESTIMATED DURATION: 75 MINUTES

The payments industry continues to evolve with changes in speed and technology. Those changes come with risk and new regulatory compliance demands. This webinar is a high-level overview of the changing regulations impacting the payments industry this year.

Topics discussed include:

• 2026 Nacha Rules Updates
• ECCHO Rule 9 Change
• U.S. Treasury Check Update
• Federal Reserve Bank Check Update

Please check back in the coming days for more details.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 
EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program no more than 4 weeks prior to an updated version being released. Expired programs will still appear in your My Account details area with EXPIRED and the year of the release in the title field. However, you will not be able to view the training or access the handouts.

RELEASE DATE: JUNE 1, 2026
ESTIMATED DURATION: 75 MINUTES

Credit unions are different by design. Built on cooperation and community service, credit unions exist to empower members through ethical, accessible financial services—guided by democratic governance and a mission-centered purpose. While the industry continues to evolve, the history and philosophy behind credit unions remain essential to understanding why we exist and what makes our model distinct.

In this recorded session, participants will examine the historical roots of the credit union movement and the philosophy that continues to shape our model today. Through an educational and mission-driven lens, this session connects credit union history to today’s real-world responsibility: staying grounded in our cooperative identity while delivering meaningful impact for members and communities.

Key topics include:

• The history and evolution of credit unions
• Member ownership and democratic governance (“one member, one vote”)
• The cooperative principles and “people helping people” philosophy
• Why credit unions matter—then and now

LEARNING METHOD: This training is available as an on-demand webinar, organized into chapters. Learners can choose to watch individual chapters or complete the entire program. Unlimited testing is provided as the last chapter.

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.