RELEASE DATE: JULY 13, 2026
ESTIMATED DURATION: 75 MINUTES

In today’s digital environment, a single advertisement or social media post can trigger complex regulatory requirements and create significant reputational or compliance risk. Credit union staff must understand how to promote products and services effectively while ensuring adherence to applicable advertising rules. This session reviews key advertising regulations, including required disclosures, triggering terms, and “one-click” requirements for digital content. It also addresses security and privacy risks associated with social media use, particularly in protecting member and institutional information. Common errors in social media advertising will be highlighted, along with practical strategies to reduce risk. Participants will leave with actionable guidance to help ensure their marketing efforts are both compliant and secure.

Attendees will learn:

• Advertising Regulations Overview
• One-Click Rules
• Security and Privacy
• Common Errors in Social Media Advertising

ABOUT THE SUBJECT MATTER EXPERT

Kristen Tatlock is a dynamic, nationally recognized speaker and trusted compliance consultant with more than 36 years of hands-on experience in the credit union world. Known for her deep expertise, Kristen helps credit unions navigate the complex landscape of regulatory compliance—from advertising rules and social media policies to Regulation E, Regulation Z, the Bank Secrecy Act, Fair Lending, and just about every other compliance challenge out there.

She’s a prolific writer and editor, having authored countless articles, white papers, and compliance manuals, and she’s the creative force behind many widely used training programs. Kristen holds national certifications in Compliance and the Bank Secrecy Act and is a sought-after trainer at both national and state-level events, where she shares her knowledge with clarity, energy, and real-world insight.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training. 

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.

RELEASE DATE: AUGUST 3, 2026
ESTIMATED DURATION: 75 MINUTES

Frontline staff play a critical role in a credit union’s Bank Secrecy Act (BSA) compliance program. This course focuses on key BSA-related responsibilities and issues commonly encountered by branch personnel, including:

• Currency Transaction Reports (CTRs)
• Monetary Instrument Logs (MILs)
• Wire transfer recordkeeping requirements
• Office of Foreign Assets Control (OFAC) requirements
• Identifying suspicious activity in frontline transactions

This course is one of three designed to be taken together to meet regulatory expectations that BSA training be tailored to each employee’s specific job responsibilities.

Other courses in this series include:

• All Staff Bank Secrecy Act Compliance (for all employees)
• Bank Secrecy Act Compliance for Loan and Deposit Accounts (for employees responsible for opening deposit accounts or loans)

Together, these courses provide a comprehensive, role-based approach to BSA training and help ensure your institution remains aligned with regulatory expectations.

SUBJECT MATTER EXPERT

Heather Line is the Director of Compliance Support for the three-state alliance of leagues serving credit unions in California, Nevada and Utah. In this role, she helps credit unions of all sizes navigate today’s complex regulatory environment by providing practical guidance, training and in-depth regulatory analysis. Heather brings more than 30 years of financial institution compliance experience, spanning both credit unions and banks. Over the past 16 years working with credit union leagues, she has built a reputation as a trusted advisor, dynamic trainer and a (slightly unusual) living dictionary of everything compliance. She holds the BSACS and CUCE designations from America’s Credit Unions, along with a B.A. in English – a degree she has found surprisingly valuable throughout her financial services career.

LEARNING METHOD This is an on-demand e-learning program requiring learners to interact and actively engage throughout the training.  

EXPIRY NOTE: eTrain reserves the right to expire program links that may include information no longer valid such as regulation and rule changes. In most cases, we will expire a program the same day an updated version is being released.