Question: Hi Heather. I feel like I am late to the game here, because I am just hearing about the CFPB Payday Lending Rule. I
Question: Hi Heather, My board has asked me to look into student loans. Can we even do it? How would I write a great Policy for this
Question: Good Morning Heather, Let’s say a member with a checking account is applying for an overdraft line of credit (LOC) for that checking account.
Question: Heather, We had a member open a certificate on a business account and we sent them the beneficial ownership form to sign electronically. The
Question: Hi Heather, Our member is disputing a PIN-based debit card transaction. The member told us that he wrote his PIN on the back of
Question: Hi Heather, Question about Reg Z disclosures. The borrower is using his primary residence to purchase an investment property he plans to rent. Since
Question: Heather, We had a non-member cash a check that was written to him from a credit union account in the amount of $25,000. Are
Question: Hi Heather, I have a question regarding a new credit card product that we are about to launch. This card will have a pledge
Question: Hey Heather! We have a member currently serving full time in the US Army. He just got orders for an overseas deployment and will
