Question: Hi Heather, I have a question regarding a new credit card product that we are about to launch. This card will have a pledge
Question: Hey Heather! We have a member currently serving full time in the US Army. He just got orders for an overseas deployment and will
Question: Hi Heather, We have another financial institution requesting funds back for a check that is fraudulent. Can you clarify for me when we as
Question: Hi Heather,Our credit union has a question about a Visa Dispute we filed for a member. Some background: The member is disputing several transactions
Question: I had a question on Real Estate agent commissions. We have always shown seller-paid items on our borrower’s (buyer’s) Closing Disclosure (CD). We had
May is Mental Health Awareness month. According to a recent survey by the APA 92% of workers said it’s important to work for an organization
Question: Hello, Heather! I was hoping you could help me with a question regarding a CTR filing. We had a member come in and withdraw
Question: Good Morning, Heather. We are a federal credit union. In the past, whenever a member has caused a loss to the credit union, we
Question: Hi Heather. Our credit union is going to offer a limited time certificate promotion. The car wash next door has a reader board that
