Regulation E and Cardholder Negligence
Heather Line
July 23, 2025
Question: A member reported that their debit card and the PIN were stolen together. They admitted the PIN was either written on the card or
Question: A member reported that their debit card and the PIN were stolen together. They admitted the PIN was either written on the card or
Questions: Our life-of-loan flood zone monitoring vendor notified the credit union that a certain member’s property securing his mortgage loan is newly in a flood
Question: Hi Heather. Some questions. Do the upcoming dollar threshold changes to funds availability schedules under Regulation CC require the credit union to provide a
Question: Hi Heather, Our NCUA examiner asked us how we report loans with flood insurance to the FEMA administrator. I wasn’t aware of this requirement,
Question: Hi Heather, Hoping I could ask your advice on a fraud issue we had yesterday. Someone impersonating our member withdrew cash at two of
Question: If a Currency Transaction Report (CTR) reportable cash transaction happens on a joint account, does the CTR need to include the names of all
Question: Do you have any guidance on this article released by the Financial Crimes Enforcement Network (FinCEN)? Do credit unions still need to collect beneficial
Question: Hi Heather. I feel like I am late to the game here, because I am just hearing about the CFPB Payday Lending Rule. I
Question: Hi Heather, My board has asked me to look into student loans. Can we even do it? How would I write a great Policy for this
